DEPOSIT FEE: At the time of booking, you will be charged a $50 deposit fee which will be credited towards the balance of your service. All deposits are non-refundable. Deposits cannot be held for future appointments. If you cannot make it to your appointment, deposit can be transferred ONE TIME ONLY if notified/rescheduled at a minimum of 24 hours prior to appointment time.
REFUNDS: Chanel Imani/Chanel Stylez Studio DOES NOT OFFER REFUNDS. If you feel that there was an error with your service, please reach out within 72 hours of your appointment and we will happily get you in to make the needed adjustments. Any adjustments requests after 72 hours will not be accommodated.